AN MW CODES BRAND / KEEP THE CONVERSATION GOING
You cannot always answer while you are working. TextTheCaller sends an automatic text from your business name when you miss a call, so the caller knows you have seen it and has a useful next step while they wait.
01 / THE USEFUL DETAILS
There is no need to replace the mobile number on your website, van or business cards. The service uses conditional call forwarding on your existing line. Calls you answer continue as usual; calls you cannot take are forwarded to trigger the text.
Choose a sender name of up to 11 characters and write your message. A recognisable business name helps the caller understand who the text is from. You can say you are on a job, explain that you will get back to them or point them to a booking page.
Your message can include a website or booking link, letting someone learn about your services or choose an appointment while you are busy. Keep the message specific to how you actually work, and only promise a response time you can meet.
Sign up with your mobile number, network and business name. The platform provides the forwarding instructions for your carrier and handset. A real test call lets you confirm that your setup works before deciding to continue. Forwarding availability depends on your network and plan.
Landlines, withheld and international callers are skipped. Repeat callers receive one automatic message per week, and you can add numbers to a skip list for people who should never receive an automatic text, such as family or suppliers.
TextTheCaller does not answer the call or speak to the caller. It rejects the forwarded call and sends the message. There is no receptionist or extra voicemail service. You still follow up yourself, and the setup page provides the matching code to switch forwarding off.
02 / HOW IT WORKS
Use your existing UK mobile number and select your network on TextTheCaller.
Follow the carrier-specific instructions, then make a real test call to confirm the automatic text arrives.
Set your business name and message. Change them through the platform as your business needs change.
03 / PRICING & GETTING STARTED
TextTheCaller has its own subscription and setup journey. Visit the product site for the current plan, SMS allowance and trial terms, or message us if you want help deciding how it fits your business.
04 / BEFORE YOU GET STARTED
No. You keep your existing mobile number and manage the service through its website. Your setup uses your phone’s conditional call forwarding.
Support depends on your carrier and plan. The setup journey explains the requirements, and the test call checks that your line works with the service.
No. It does not have a receptionist and does not talk to the caller. The forwarded call triggers an automatic text.
Yes. You choose the message, so you can direct callers to a useful page on your website or a booking link.
Use the TextTheCaller product site for account creation, current pricing and setup. You can also ask MW Codes about the service on WhatsApp.
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